Neppo Chat API — User Group Conf – Sankhya Gestão de Negócios

📘 Documentação Neppo Chat API | 🏠 Visão Geral (índice) · 🔎 Guia de Busca · 📦 Modelos de Dados

O que você pode fazer com este módulo
Exemplo de chamada
Referência técnica completa
V1 — user-group-conf-controller (8 endpoints)
V2 — user-group-conf-controller-v-2 (4 endpoints)

O que é este módulo?

Gerencia as configurações dos grupos de usuários — regras de roteamento, SLAs e comportamentos específicos por grupo.

Quem usa	Administradores, gestores de operação.
Problema que resolve	Sem configurações por grupo, todos os segmentos de clientes recebem o mesmo tratamento, ignorando diferenças de SLA e prioridade.
Impacto na experiência do cliente	Clientes de segmentos prioritários têm SLAs garantidos e são atendidos primeiro, aumentando a satisfação e a retenção.

O que você pode fazer com este módulo

Operação	O que faz (em linguagem simples)
Listar configurações	Retorna as configurações de todos os grupos.
Criar/atualizar configuração	Define SLA, prioridade e regras para um grupo.
Remover configuração	Remove as configurações especiais de um grupo.

Exemplo de chamada

Substitua SEU_TOKEN_AQUI pelo Bearer token obtido via OAuth2.

curl -X POST "https://hml-chat-api.neppo.com.br/api/v1/user-group/save" \
  -H "Authorization: Bearer SEU_TOKEN_AQUI" \
  -H "Content-Type: application/json" \
  -d '{
  "chatUserGroupConfId": {
    "agentId": 0,
    "groupConfId": 0
  },
  "createdAt": "2024-01-01T00:00:00Z",
  "createdBy": "string",
  "groupConf": {
    "acceptedMedias": "string",
    "active": true,
    "agentExpireSession": true,
    "agentReplyMaxDelay": 0,
    "broker": "string",
    "businessUnit": "string",
    "channels": [],
    "classificationTree": {},
    "configInactivity": true,
    "configInactivityTime": 0,
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "defaultAgent": {},
    "emailActiveShipping": true,
    "finalAgent": {},
    "gatewayQueue": "string",
    "id": 0,
    "inactivityAction": "string",
    "inactivityAgent": {},
    "inactivityGroup": 0,
    "inngageShipping": true,
    "interactQueueDelay": 0,
    "limitTimeWaitingForInteract": 0,
    "mandatoryClassificationTree": true,
    "mandatoryFinalAgent": true,
    "name": "string",
    "offlineAttendance": true,
    "onlyBot": true,
    "onlyReceptive": true,
    "operation": {},
    "pausedTransfer": true,
    "pending": true,
    "queueControl": "string",
    "queueScheduleStrategy": true,
    "redirectAttendanceAgentDisconnect": true,
    "scheduleActiveSendTime": 0,
    "scheduleName": "string",
    "skipQueue": true,
    "sla": 0,
    "smsActiveShipping": true,
    "survey": 0,
    "telegramActiveShipping": true,
    "timeMaxAttendance": 0,
    "timePending": 0,
    "timeUnit": "NANOSECONDS",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "uraActiveShipping": true,
    "visible": true,
    "voiceActiveShipping": true,
    "warningRatio": 0,
    "wavy": true,
    "whatsappActiveShipping": true,
    "whatsappPartner": true,
    "whatsappPartnerInactivity": 0
  },
  "updatedAt": "2024-01-01T00:00:00Z",
  "updatedBy": "string",
  "user": {
    "accessKey": "string",
    "active": true,
    "agent": {},
    "birthDate": "2024-01-01T00:00:00Z",
    "company": {},
    "country": "string",
    "cpf": "string",
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "createdFromSurvey": true,
    "defaultLocale": "string",
    "displayName": "string",
    "email": "string",
    "externalCode": "string",
    "firstAccess": true,
    "firstLogin": "2024-01-01T00:00:00Z",
    "formal": true,
    "id": 0,
    "lastLogin": "2024-01-01T00:00:00Z",
    "name": "string",
    "operation": "string",
    "originUser": "string",
    "phone": "string",
    "priority": 0,
    "profile": {},
    "ticketUserId": 0,
    "tm2": true,
    "typeUser": "string",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "userName": "string",
    "usingMFA": true,
    "visible": true,
    "password": "string"
  }
}'

Exemplo de resposta (200 OK):

{
  "chatUserGroupConfId": {
    "agentId": 0,
    "groupConfId": 0
  },
  "createdAt": "2024-01-01T00:00:00Z",
  "createdBy": "string",
  "groupConf": {
    "acceptedMedias": "string",
    "active": true,
    "agentExpireSession": true,
    "agentReplyMaxDelay": 0,
    "broker": "string",
    "businessUnit": "string",
    "channels": [],
    "classificationTree": {},
    "configInactivity": true,
    "configInactivityTime": 0,
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "defaultAgent": {},
    "emailActiveShipping": true,
    "finalAgent": {},
    "gatewayQueue": "string",
    "id": 0,
    "inactivityAction": "string",
    "inactivityAgent": {},
    "inactivityGroup": 0,
    "inngageShipping": true,
    "interactQueueDelay": 0,
    "limitTimeWaitingForInteract": 0,
    "mandatoryClassificationTree": true,
    "mandatoryFinalAgent": true,
    "name": "string",
    "offlineAttendance": true,
    "onlyBot": true,
    "onlyReceptive": true,
    "operation": {},
    "pausedTransfer": true,
    "pending": true,
    "queueControl": "string",
    "queueScheduleStrategy": true,
    "redirectAttendanceAgentDisconnect": true,
    "scheduleActiveSendTime": 0,
    "scheduleName": "string",
    "skipQueue": true,
    "sla": 0,
    "smsActiveShipping": true,
    "survey": 0,
    "telegramActiveShipping": true,
    "timeMaxAttendance": 0,
    "timePending": 0,
    "timeUnit": "NANOSECONDS",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "uraActiveShipping": true,
    "visible": true,
    "voiceActiveShipping": true,
    "warningRatio": 0,
    "wavy": true,
    "whatsappActiveShipping": true,
    "whatsappPartner": true,
    "whatsappPartnerInactivity": 0
  },
  "updatedAt": "2024-01-01T00:00:00Z",
  "updatedBy": "string",
  "user": {
    "accessKey": "string",
    "active": true,
    "agent": {},
    "birthDate": "2024-01-01T00:00:00Z",
    "company": {},
    "country": "string",
    "cpf": "string",
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "createdFromSurvey": true,
    "defaultLocale": "string",
    "displayName": "string",
    "email": "string",
    "externalCode": "string",
    "firstAccess": true,
    "firstLogin": "2024-01-01T00:00:00Z",
    "formal": true,
    "id": 0,
    "lastLogin": "2024-01-01T00:00:00Z",
    "name": "string",
    "operation": "string",
    "originUser": "string",
    "phone": "string",
    "priority": 0,
    "profile": {},
    "ticketUserId": 0,
    "tm2": true,
    "typeUser": "string",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "userName": "string",
    "usingMFA": true,
    "visible": true,
    "password": "string"
  }
}

Valores ilustrativos (esqueleto do schema). Os campos retornados seguem o modelo de dados do recurso.

Endpoints de listagem (findAll) e busca (findOne) deste módulo recebem um corpo com filtros (conditions) e paginação. Veja como montar o corpo de busca no guia: .

Referência técnica completa

V1 — `user-group-conf-controller` (8 endpoints)

`/api/user-group`

findAll · operationId: findAllUsingPOST_112

Auth: Application & Application User | Escopos: read

Parâmetros

Nome	Em	Tipo	Obrigatório	Descrição
Authorization	header	string	Não	Bearer token

Request body (obrigatório): CustomPageRequest

Exemplo de corpo:

{
  "conditions": [
    {
      "key": "status",
      "value": "OFFLINE",
      "operator": "EQ",
      "logic": "AND"
    }
  ],
  "page": 0,
  "size": 10
}

Respostas

Código	Descrição	Schema
200	OK	PageResponse«ChatUserGroupConf»
201	Created	—
401	Unauthorized	—
403	Forbidden	—
404	Not Found	—

Exemplo de resposta (200 OK):

{
  "page": 0,
  "size": 10,
  "results": [
    {
      "chatUserGroupConfId": {
        "agentId": 0,
        "groupConfId": 0
      },
      "createdAt": "2024-01-01T00:00:00Z",
      "createdBy": "string",
      "groupConf": {
        "acceptedMedias": "string",
        "active": true,
        "agentExpireSession": true,
        "agentReplyMaxDelay": 0,
        "broker": "string",
        "businessUnit": "string",
        "channels": [],
        "classificationTree": {},
        "configInactivity": true,
        "configInactivityTime": 0,
        "createdAt": "2024-01-01T00:00:00Z",
        "createdBy": "string",
        "defaultAgent": {},
        "emailActiveShipping": true,
        "finalAgent": {},
        "gatewayQueue": "string",
        "id": 0,
        "inactivityAction": "string",
        "inactivityAgent": {},
        "inactivityGroup": 0,
        "inngageShipping": true,
        "interactQueueDelay": 0,
        "limitTimeWaitingForInteract": 0,
        "mandatoryClassificationTree": true,
        "mandatoryFinalAgent": true,
        "name": "string",
        "offlineAttendance": true,
        "onlyBot": true,
        "onlyReceptive": true,
        "operation": {},
        "pausedTransfer": true,
        "pending": true,
        "queueControl": "string",
        "queueScheduleStrategy": true,
        "redirectAttendanceAgentDisconnect": true,
        "scheduleActiveSendTime": 0,
        "scheduleName": "string",
        "skipQueue": true,
        "sla": 0,
        "smsActiveShipping": true,
        "survey": 0,
        "telegramActiveShipping": true,
        "timeMaxAttendance": 0,
        "timePending": 0,
        "timeUnit": "NANOSECONDS",
        "updatedAt": "2024-01-01T00:00:00Z",
        "updatedBy": "string",
        "uraActiveShipping": true,
        "visible": true,
        "voiceActiveShipping": true,
        "warningRatio": 0,
        "wavy": true,
        "whatsappActiveShipping": true,
        "whatsappPartner": true,
        "whatsappPartnerInactivity": 0
      },
      "updatedAt": "2024-01-01T00:00:00Z",
      "updatedBy": "string",
      "user": {
        "accessKey": "string",
        "active": true,
        "agent": {},
        "birthDate": "2024-01-01T00:00:00Z",
        "company": {},
        "country": "string",
        "cpf": "string",
        "createdAt": "2024-01-01T00:00:00Z",
        "createdBy": "string",
        "createdFromSurvey": true,
        "defaultLocale": "string",
        "displayName": "string",
        "email": "string",
        "externalCode": "string",
        "firstAccess": true,
        "firstLogin": "2024-01-01T00:00:00Z",
        "formal": true,
        "id": 0,
        "lastLogin": "2024-01-01T00:00:00Z",
        "name": "string",
        "operation": "string",
        "originUser": "string",
        "phone": "string",
        "priority": 0,
        "profile": {},
        "ticketUserId": 0,
        "tm2": true,
        "typeUser": "string",
        "updatedAt": "2024-01-01T00:00:00Z",
        "updatedBy": "string",
        "userName": "string",
        "usingMFA": true,
        "visible": true,
        "password": "string"
      }
    }
  ]
}

`/api/user-group/delete`

delete · operationId: deleteUsingDELETE_90

Auth: Application & Application User | Escopos: delete

Parâmetros

Nome	Em	Tipo	Obrigatório	Descrição
Authorization	header	string	Não	Bearer token

Request body (obrigatório): integer (int64)

Exemplo de corpo:

Respostas

Código	Descrição	Schema
200	OK	boolean
204	No Content	—
401	Unauthorized	—
403	Forbidden	—

Exemplo de resposta (200 OK):

true

`/api/user-group/save`

insert · operationId: insertUsingPOST_90

Auth: Application & Application User | Escopos: write

Parâmetros

Nome	Em	Tipo	Obrigatório	Descrição
Authorization	header	string	Não	Bearer token

Request body (obrigatório): ChatUserGroupConf

Exemplo de corpo:

{
  "chatUserGroupConfId": {
    "agentId": 0,
    "groupConfId": 0
  },
  "createdAt": "2024-01-01T00:00:00Z",
  "createdBy": "string",
  "groupConf": {
    "acceptedMedias": "string",
    "active": true,
    "agentExpireSession": true,
    "agentReplyMaxDelay": 0,
    "broker": "string",
    "businessUnit": "string",
    "channels": [],
    "classificationTree": {},
    "configInactivity": true,
    "configInactivityTime": 0,
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "defaultAgent": {},
    "emailActiveShipping": true,
    "finalAgent": {},
    "gatewayQueue": "string",
    "id": 0,
    "inactivityAction": "string",
    "inactivityAgent": {},
    "inactivityGroup": 0,
    "inngageShipping": true,
    "interactQueueDelay": 0,
    "limitTimeWaitingForInteract": 0,
    "mandatoryClassificationTree": true,
    "mandatoryFinalAgent": true,
    "name": "string",
    "offlineAttendance": true,
    "onlyBot": true,
    "onlyReceptive": true,
    "operation": {},
    "pausedTransfer": true,
    "pending": true,
    "queueControl": "string",
    "queueScheduleStrategy": true,
    "redirectAttendanceAgentDisconnect": true,
    "scheduleActiveSendTime": 0,
    "scheduleName": "string",
    "skipQueue": true,
    "sla": 0,
    "smsActiveShipping": true,
    "survey": 0,
    "telegramActiveShipping": true,
    "timeMaxAttendance": 0,
    "timePending": 0,
    "timeUnit": "NANOSECONDS",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "uraActiveShipping": true,
    "visible": true,
    "voiceActiveShipping": true,
    "warningRatio": 0,
    "wavy": true,
    "whatsappActiveShipping": true,
    "whatsappPartner": true,
    "whatsappPartnerInactivity": 0
  },
  "updatedAt": "2024-01-01T00:00:00Z",
  "updatedBy": "string",
  "user": {
    "accessKey": "string",
    "active": true,
    "agent": {},
    "birthDate": "2024-01-01T00:00:00Z",
    "company": {},
    "country": "string",
    "cpf": "string",
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "createdFromSurvey": true,
    "defaultLocale": "string",
    "displayName": "string",
    "email": "string",
    "externalCode": "string",
    "firstAccess": true,
    "firstLogin": "2024-01-01T00:00:00Z",
    "formal": true,
    "id": 0,
    "lastLogin": "2024-01-01T00:00:00Z",
    "name": "string",
    "operation": "string",
    "originUser": "string",
    "phone": "string",
    "priority": 0,
    "profile": {},
    "ticketUserId": 0,
    "tm2": true,
    "typeUser": "string",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "userName": "string",
    "usingMFA": true,
    "visible": true,
    "password": "string"
  }
}

Respostas

Código	Descrição	Schema
200	OK	ChatUserGroupConf
201	Created	—
401	Unauthorized	—
403	Forbidden	—
404	Not Found	—

Exemplo de resposta (200 OK):

{
  "chatUserGroupConfId": {
    "agentId": 0,
    "groupConfId": 0
  },
  "createdAt": "2024-01-01T00:00:00Z",
  "createdBy": "string",
  "groupConf": {
    "acceptedMedias": "string",
    "active": true,
    "agentExpireSession": true,
    "agentReplyMaxDelay": 0,
    "broker": "string",
    "businessUnit": "string",
    "channels": [],
    "classificationTree": {},
    "configInactivity": true,
    "configInactivityTime": 0,
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "defaultAgent": {},
    "emailActiveShipping": true,
    "finalAgent": {},
    "gatewayQueue": "string",
    "id": 0,
    "inactivityAction": "string",
    "inactivityAgent": {},
    "inactivityGroup": 0,
    "inngageShipping": true,
    "interactQueueDelay": 0,
    "limitTimeWaitingForInteract": 0,
    "mandatoryClassificationTree": true,
    "mandatoryFinalAgent": true,
    "name": "string",
    "offlineAttendance": true,
    "onlyBot": true,
    "onlyReceptive": true,
    "operation": {},
    "pausedTransfer": true,
    "pending": true,
    "queueControl": "string",
    "queueScheduleStrategy": true,
    "redirectAttendanceAgentDisconnect": true,
    "scheduleActiveSendTime": 0,
    "scheduleName": "string",
    "skipQueue": true,
    "sla": 0,
    "smsActiveShipping": true,
    "survey": 0,
    "telegramActiveShipping": true,
    "timeMaxAttendance": 0,
    "timePending": 0,
    "timeUnit": "NANOSECONDS",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "uraActiveShipping": true,
    "visible": true,
    "voiceActiveShipping": true,
    "warningRatio": 0,
    "wavy": true,
    "whatsappActiveShipping": true,
    "whatsappPartner": true,
    "whatsappPartnerInactivity": 0
  },
  "updatedAt": "2024-01-01T00:00:00Z",
  "updatedBy": "string",
  "user": {
    "accessKey": "string",
    "active": true,
    "agent": {},
    "birthDate": "2024-01-01T00:00:00Z",
    "company": {},
    "country": "string",
    "cpf": "string",
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "createdFromSurvey": true,
    "defaultLocale": "string",
    "displayName": "string",
    "email": "string",
    "externalCode": "string",
    "firstAccess": true,
    "firstLogin": "2024-01-01T00:00:00Z",
    "formal": true,
    "id": 0,
    "lastLogin": "2024-01-01T00:00:00Z",
    "name": "string",
    "operation": "string",
    "originUser": "string",
    "phone": "string",
    "priority": 0,
    "profile": {},
    "ticketUserId": 0,
    "tm2": true,
    "typeUser": "string",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "userName": "string",
    "usingMFA": true,
    "visible": true,
    "password": "string"
  }
}

`/api/user-group/unique`

findOne · operationId: findOneUsingPOST_105

Auth: Application & Application User | Escopos: read

Parâmetros

Nome	Em	Tipo	Obrigatório	Descrição
Authorization	header	string	Não	Bearer token

Request body (obrigatório): CustomRequest

Exemplo de corpo:

{
  "conditions": [
    {
      "key": "id",
      "value": "42",
      "operator": "EQNUM"
    }
  ]
}

Respostas

Código	Descrição	Schema
200	OK	ChatUserGroupConf
201	Created	—
401	Unauthorized	—
403	Forbidden	—
404	Not Found	—

Exemplo de resposta (200 OK):

{
  "chatUserGroupConfId": {
    "agentId": 0,
    "groupConfId": 0
  },
  "createdAt": "2024-01-01T00:00:00Z",
  "createdBy": "string",
  "groupConf": {
    "acceptedMedias": "string",
    "active": true,
    "agentExpireSession": true,
    "agentReplyMaxDelay": 0,
    "broker": "string",
    "businessUnit": "string",
    "channels": [],
    "classificationTree": {},
    "configInactivity": true,
    "configInactivityTime": 0,
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "defaultAgent": {},
    "emailActiveShipping": true,
    "finalAgent": {},
    "gatewayQueue": "string",
    "id": 0,
    "inactivityAction": "string",
    "inactivityAgent": {},
    "inactivityGroup": 0,
    "inngageShipping": true,
    "interactQueueDelay": 0,
    "limitTimeWaitingForInteract": 0,
    "mandatoryClassificationTree": true,
    "mandatoryFinalAgent": true,
    "name": "string",
    "offlineAttendance": true,
    "onlyBot": true,
    "onlyReceptive": true,
    "operation": {},
    "pausedTransfer": true,
    "pending": true,
    "queueControl": "string",
    "queueScheduleStrategy": true,
    "redirectAttendanceAgentDisconnect": true,
    "scheduleActiveSendTime": 0,
    "scheduleName": "string",
    "skipQueue": true,
    "sla": 0,
    "smsActiveShipping": true,
    "survey": 0,
    "telegramActiveShipping": true,
    "timeMaxAttendance": 0,
    "timePending": 0,
    "timeUnit": "NANOSECONDS",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "uraActiveShipping": true,
    "visible": true,
    "voiceActiveShipping": true,
    "warningRatio": 0,
    "wavy": true,
    "whatsappActiveShipping": true,
    "whatsappPartner": true,
    "whatsappPartnerInactivity": 0
  },
  "updatedAt": "2024-01-01T00:00:00Z",
  "updatedBy": "string",
  "user": {
    "accessKey": "string",
    "active": true,
    "agent": {},
    "birthDate": "2024-01-01T00:00:00Z",
    "company": {},
    "country": "string",
    "cpf": "string",
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "createdFromSurvey": true,
    "defaultLocale": "string",
    "displayName": "string",
    "email": "string",
    "externalCode": "string",
    "firstAccess": true,
    "firstLogin": "2024-01-01T00:00:00Z",
    "formal": true,
    "id": 0,
    "lastLogin": "2024-01-01T00:00:00Z",
    "name": "string",
    "operation": "string",
    "originUser": "string",
    "phone": "string",
    "priority": 0,
    "profile": {},
    "ticketUserId": 0,
    "tm2": true,
    "typeUser": "string",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "userName": "string",
    "usingMFA": true,
    "visible": true,
    "password": "string"
  }
}

`/api/v1/user-group`

findAll · operationId: findAllUsingPOST_113

Auth: Application & Application User | Escopos: read

Parâmetros

Nome	Em	Tipo	Obrigatório	Descrição
Authorization	header	string	Não	Bearer token

Request body (obrigatório): CustomPageRequest

Exemplo de corpo:

{
  "conditions": [
    {
      "key": "status",
      "value": "OFFLINE",
      "operator": "EQ",
      "logic": "AND"
    }
  ],
  "page": 0,
  "size": 10
}

Respostas

Código	Descrição	Schema
200	OK	PageResponse«ChatUserGroupConf»
201	Created	—
401	Unauthorized	—
403	Forbidden	—
404	Not Found	—

Exemplo de resposta (200 OK):

{
  "page": 0,
  "size": 10,
  "results": [
    {
      "chatUserGroupConfId": {
        "agentId": 0,
        "groupConfId": 0
      },
      "createdAt": "2024-01-01T00:00:00Z",
      "createdBy": "string",
      "groupConf": {
        "acceptedMedias": "string",
        "active": true,
        "agentExpireSession": true,
        "agentReplyMaxDelay": 0,
        "broker": "string",
        "businessUnit": "string",
        "channels": [],
        "classificationTree": {},
        "configInactivity": true,
        "configInactivityTime": 0,
        "createdAt": "2024-01-01T00:00:00Z",
        "createdBy": "string",
        "defaultAgent": {},
        "emailActiveShipping": true,
        "finalAgent": {},
        "gatewayQueue": "string",
        "id": 0,
        "inactivityAction": "string",
        "inactivityAgent": {},
        "inactivityGroup": 0,
        "inngageShipping": true,
        "interactQueueDelay": 0,
        "limitTimeWaitingForInteract": 0,
        "mandatoryClassificationTree": true,
        "mandatoryFinalAgent": true,
        "name": "string",
        "offlineAttendance": true,
        "onlyBot": true,
        "onlyReceptive": true,
        "operation": {},
        "pausedTransfer": true,
        "pending": true,
        "queueControl": "string",
        "queueScheduleStrategy": true,
        "redirectAttendanceAgentDisconnect": true,
        "scheduleActiveSendTime": 0,
        "scheduleName": "string",
        "skipQueue": true,
        "sla": 0,
        "smsActiveShipping": true,
        "survey": 0,
        "telegramActiveShipping": true,
        "timeMaxAttendance": 0,
        "timePending": 0,
        "timeUnit": "NANOSECONDS",
        "updatedAt": "2024-01-01T00:00:00Z",
        "updatedBy": "string",
        "uraActiveShipping": true,
        "visible": true,
        "voiceActiveShipping": true,
        "warningRatio": 0,
        "wavy": true,
        "whatsappActiveShipping": true,
        "whatsappPartner": true,
        "whatsappPartnerInactivity": 0
      },
      "updatedAt": "2024-01-01T00:00:00Z",
      "updatedBy": "string",
      "user": {
        "accessKey": "string",
        "active": true,
        "agent": {},
        "birthDate": "2024-01-01T00:00:00Z",
        "company": {},
        "country": "string",
        "cpf": "string",
        "createdAt": "2024-01-01T00:00:00Z",
        "createdBy": "string",
        "createdFromSurvey": true,
        "defaultLocale": "string",
        "displayName": "string",
        "email": "string",
        "externalCode": "string",
        "firstAccess": true,
        "firstLogin": "2024-01-01T00:00:00Z",
        "formal": true,
        "id": 0,
        "lastLogin": "2024-01-01T00:00:00Z",
        "name": "string",
        "operation": "string",
        "originUser": "string",
        "phone": "string",
        "priority": 0,
        "profile": {},
        "ticketUserId": 0,
        "tm2": true,
        "typeUser": "string",
        "updatedAt": "2024-01-01T00:00:00Z",
        "updatedBy": "string",
        "userName": "string",
        "usingMFA": true,
        "visible": true,
        "password": "string"
      }
    }
  ]
}

`/api/v1/user-group/delete`

delete · operationId: deleteUsingDELETE_91

Auth: Application & Application User | Escopos: delete

Parâmetros

Nome	Em	Tipo	Obrigatório	Descrição
Authorization	header	string	Não	Bearer token

Request body (obrigatório): integer (int64)

Exemplo de corpo:

Respostas

Código	Descrição	Schema
200	OK	boolean
204	No Content	—
401	Unauthorized	—
403	Forbidden	—

Exemplo de resposta (200 OK):

true

`/api/v1/user-group/save`

insert · operationId: insertUsingPOST_91

Auth: Application & Application User | Escopos: write

Parâmetros

Nome	Em	Tipo	Obrigatório	Descrição
Authorization	header	string	Não	Bearer token

Request body (obrigatório): ChatUserGroupConf

Exemplo de corpo:

{
  "chatUserGroupConfId": {
    "agentId": 0,
    "groupConfId": 0
  },
  "createdAt": "2024-01-01T00:00:00Z",
  "createdBy": "string",
  "groupConf": {
    "acceptedMedias": "string",
    "active": true,
    "agentExpireSession": true,
    "agentReplyMaxDelay": 0,
    "broker": "string",
    "businessUnit": "string",
    "channels": [],
    "classificationTree": {},
    "configInactivity": true,
    "configInactivityTime": 0,
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "defaultAgent": {},
    "emailActiveShipping": true,
    "finalAgent": {},
    "gatewayQueue": "string",
    "id": 0,
    "inactivityAction": "string",
    "inactivityAgent": {},
    "inactivityGroup": 0,
    "inngageShipping": true,
    "interactQueueDelay": 0,
    "limitTimeWaitingForInteract": 0,
    "mandatoryClassificationTree": true,
    "mandatoryFinalAgent": true,
    "name": "string",
    "offlineAttendance": true,
    "onlyBot": true,
    "onlyReceptive": true,
    "operation": {},
    "pausedTransfer": true,
    "pending": true,
    "queueControl": "string",
    "queueScheduleStrategy": true,
    "redirectAttendanceAgentDisconnect": true,
    "scheduleActiveSendTime": 0,
    "scheduleName": "string",
    "skipQueue": true,
    "sla": 0,
    "smsActiveShipping": true,
    "survey": 0,
    "telegramActiveShipping": true,
    "timeMaxAttendance": 0,
    "timePending": 0,
    "timeUnit": "NANOSECONDS",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "uraActiveShipping": true,
    "visible": true,
    "voiceActiveShipping": true,
    "warningRatio": 0,
    "wavy": true,
    "whatsappActiveShipping": true,
    "whatsappPartner": true,
    "whatsappPartnerInactivity": 0
  },
  "updatedAt": "2024-01-01T00:00:00Z",
  "updatedBy": "string",
  "user": {
    "accessKey": "string",
    "active": true,
    "agent": {},
    "birthDate": "2024-01-01T00:00:00Z",
    "company": {},
    "country": "string",
    "cpf": "string",
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "createdFromSurvey": true,
    "defaultLocale": "string",
    "displayName": "string",
    "email": "string",
    "externalCode": "string",
    "firstAccess": true,
    "firstLogin": "2024-01-01T00:00:00Z",
    "formal": true,
    "id": 0,
    "lastLogin": "2024-01-01T00:00:00Z",
    "name": "string",
    "operation": "string",
    "originUser": "string",
    "phone": "string",
    "priority": 0,
    "profile": {},
    "ticketUserId": 0,
    "tm2": true,
    "typeUser": "string",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "userName": "string",
    "usingMFA": true,
    "visible": true,
    "password": "string"
  }
}

Respostas

Código	Descrição	Schema
200	OK	ChatUserGroupConf
201	Created	—
401	Unauthorized	—
403	Forbidden	—
404	Not Found	—

Exemplo de resposta (200 OK):

{
  "chatUserGroupConfId": {
    "agentId": 0,
    "groupConfId": 0
  },
  "createdAt": "2024-01-01T00:00:00Z",
  "createdBy": "string",
  "groupConf": {
    "acceptedMedias": "string",
    "active": true,
    "agentExpireSession": true,
    "agentReplyMaxDelay": 0,
    "broker": "string",
    "businessUnit": "string",
    "channels": [],
    "classificationTree": {},
    "configInactivity": true,
    "configInactivityTime": 0,
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "defaultAgent": {},
    "emailActiveShipping": true,
    "finalAgent": {},
    "gatewayQueue": "string",
    "id": 0,
    "inactivityAction": "string",
    "inactivityAgent": {},
    "inactivityGroup": 0,
    "inngageShipping": true,
    "interactQueueDelay": 0,
    "limitTimeWaitingForInteract": 0,
    "mandatoryClassificationTree": true,
    "mandatoryFinalAgent": true,
    "name": "string",
    "offlineAttendance": true,
    "onlyBot": true,
    "onlyReceptive": true,
    "operation": {},
    "pausedTransfer": true,
    "pending": true,
    "queueControl": "string",
    "queueScheduleStrategy": true,
    "redirectAttendanceAgentDisconnect": true,
    "scheduleActiveSendTime": 0,
    "scheduleName": "string",
    "skipQueue": true,
    "sla": 0,
    "smsActiveShipping": true,
    "survey": 0,
    "telegramActiveShipping": true,
    "timeMaxAttendance": 0,
    "timePending": 0,
    "timeUnit": "NANOSECONDS",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "uraActiveShipping": true,
    "visible": true,
    "voiceActiveShipping": true,
    "warningRatio": 0,
    "wavy": true,
    "whatsappActiveShipping": true,
    "whatsappPartner": true,
    "whatsappPartnerInactivity": 0
  },
  "updatedAt": "2024-01-01T00:00:00Z",
  "updatedBy": "string",
  "user": {
    "accessKey": "string",
    "active": true,
    "agent": {},
    "birthDate": "2024-01-01T00:00:00Z",
    "company": {},
    "country": "string",
    "cpf": "string",
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "createdFromSurvey": true,
    "defaultLocale": "string",
    "displayName": "string",
    "email": "string",
    "externalCode": "string",
    "firstAccess": true,
    "firstLogin": "2024-01-01T00:00:00Z",
    "formal": true,
    "id": 0,
    "lastLogin": "2024-01-01T00:00:00Z",
    "name": "string",
    "operation": "string",
    "originUser": "string",
    "phone": "string",
    "priority": 0,
    "profile": {},
    "ticketUserId": 0,
    "tm2": true,
    "typeUser": "string",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "userName": "string",
    "usingMFA": true,
    "visible": true,
    "password": "string"
  }
}

`/api/v1/user-group/unique`

findOne · operationId: findOneUsingPOST_106

Auth: Application & Application User | Escopos: read

Parâmetros

Nome	Em	Tipo	Obrigatório	Descrição
Authorization	header	string	Não	Bearer token

Request body (obrigatório): CustomRequest

Exemplo de corpo:

{
  "conditions": [
    {
      "key": "id",
      "value": "42",
      "operator": "EQNUM"
    }
  ]
}

Respostas

Código	Descrição	Schema
200	OK	ChatUserGroupConf
201	Created	—
401	Unauthorized	—
403	Forbidden	—
404	Not Found	—

Exemplo de resposta (200 OK):

{
  "chatUserGroupConfId": {
    "agentId": 0,
    "groupConfId": 0
  },
  "createdAt": "2024-01-01T00:00:00Z",
  "createdBy": "string",
  "groupConf": {
    "acceptedMedias": "string",
    "active": true,
    "agentExpireSession": true,
    "agentReplyMaxDelay": 0,
    "broker": "string",
    "businessUnit": "string",
    "channels": [],
    "classificationTree": {},
    "configInactivity": true,
    "configInactivityTime": 0,
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "defaultAgent": {},
    "emailActiveShipping": true,
    "finalAgent": {},
    "gatewayQueue": "string",
    "id": 0,
    "inactivityAction": "string",
    "inactivityAgent": {},
    "inactivityGroup": 0,
    "inngageShipping": true,
    "interactQueueDelay": 0,
    "limitTimeWaitingForInteract": 0,
    "mandatoryClassificationTree": true,
    "mandatoryFinalAgent": true,
    "name": "string",
    "offlineAttendance": true,
    "onlyBot": true,
    "onlyReceptive": true,
    "operation": {},
    "pausedTransfer": true,
    "pending": true,
    "queueControl": "string",
    "queueScheduleStrategy": true,
    "redirectAttendanceAgentDisconnect": true,
    "scheduleActiveSendTime": 0,
    "scheduleName": "string",
    "skipQueue": true,
    "sla": 0,
    "smsActiveShipping": true,
    "survey": 0,
    "telegramActiveShipping": true,
    "timeMaxAttendance": 0,
    "timePending": 0,
    "timeUnit": "NANOSECONDS",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "uraActiveShipping": true,
    "visible": true,
    "voiceActiveShipping": true,
    "warningRatio": 0,
    "wavy": true,
    "whatsappActiveShipping": true,
    "whatsappPartner": true,
    "whatsappPartnerInactivity": 0
  },
  "updatedAt": "2024-01-01T00:00:00Z",
  "updatedBy": "string",
  "user": {
    "accessKey": "string",
    "active": true,
    "agent": {},
    "birthDate": "2024-01-01T00:00:00Z",
    "company": {},
    "country": "string",
    "cpf": "string",
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "createdFromSurvey": true,
    "defaultLocale": "string",
    "displayName": "string",
    "email": "string",
    "externalCode": "string",
    "firstAccess": true,
    "firstLogin": "2024-01-01T00:00:00Z",
    "formal": true,
    "id": 0,
    "lastLogin": "2024-01-01T00:00:00Z",
    "name": "string",
    "operation": "string",
    "originUser": "string",
    "phone": "string",
    "priority": 0,
    "profile": {},
    "ticketUserId": 0,
    "tm2": true,
    "typeUser": "string",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "userName": "string",
    "usingMFA": true,
    "visible": true,
    "password": "string"
  }
}

V2 — `user-group-conf-controller-v-2` (4 endpoints)

`/api/v2/user-group`

findAll · operationId: findAllUsingPOST_114

Auth: Application & Application User | Escopos: read

Parâmetros

Nome	Em	Tipo	Obrigatório	Descrição
Authorization	header	string	Não	Bearer token

Request body (obrigatório): CustomPageRequest

Exemplo de corpo:

{
  "conditions": [
    {
      "key": "status",
      "value": "OFFLINE",
      "operator": "EQ",
      "logic": "AND"
    }
  ],
  "page": 0,
  "size": 10
}

Respostas

Código	Descrição	Schema
200	OK	PageResponse«ChatUserGroupConf»
201	Created	—
401	Unauthorized	—
403	Forbidden	—
404	Not Found	—

Exemplo de resposta (200 OK):

{
  "page": 0,
  "size": 10,
  "results": [
    {
      "chatUserGroupConfId": {
        "agentId": 0,
        "groupConfId": 0
      },
      "createdAt": "2024-01-01T00:00:00Z",
      "createdBy": "string",
      "groupConf": {
        "acceptedMedias": "string",
        "active": true,
        "agentExpireSession": true,
        "agentReplyMaxDelay": 0,
        "broker": "string",
        "businessUnit": "string",
        "channels": [],
        "classificationTree": {},
        "configInactivity": true,
        "configInactivityTime": 0,
        "createdAt": "2024-01-01T00:00:00Z",
        "createdBy": "string",
        "defaultAgent": {},
        "emailActiveShipping": true,
        "finalAgent": {},
        "gatewayQueue": "string",
        "id": 0,
        "inactivityAction": "string",
        "inactivityAgent": {},
        "inactivityGroup": 0,
        "inngageShipping": true,
        "interactQueueDelay": 0,
        "limitTimeWaitingForInteract": 0,
        "mandatoryClassificationTree": true,
        "mandatoryFinalAgent": true,
        "name": "string",
        "offlineAttendance": true,
        "onlyBot": true,
        "onlyReceptive": true,
        "operation": {},
        "pausedTransfer": true,
        "pending": true,
        "queueControl": "string",
        "queueScheduleStrategy": true,
        "redirectAttendanceAgentDisconnect": true,
        "scheduleActiveSendTime": 0,
        "scheduleName": "string",
        "skipQueue": true,
        "sla": 0,
        "smsActiveShipping": true,
        "survey": 0,
        "telegramActiveShipping": true,
        "timeMaxAttendance": 0,
        "timePending": 0,
        "timeUnit": "NANOSECONDS",
        "updatedAt": "2024-01-01T00:00:00Z",
        "updatedBy": "string",
        "uraActiveShipping": true,
        "visible": true,
        "voiceActiveShipping": true,
        "warningRatio": 0,
        "wavy": true,
        "whatsappActiveShipping": true,
        "whatsappPartner": true,
        "whatsappPartnerInactivity": 0
      },
      "updatedAt": "2024-01-01T00:00:00Z",
      "updatedBy": "string",
      "user": {
        "accessKey": "string",
        "active": true,
        "agent": {},
        "birthDate": "2024-01-01T00:00:00Z",
        "company": {},
        "country": "string",
        "cpf": "string",
        "createdAt": "2024-01-01T00:00:00Z",
        "createdBy": "string",
        "createdFromSurvey": true,
        "defaultLocale": "string",
        "displayName": "string",
        "email": "string",
        "externalCode": "string",
        "firstAccess": true,
        "firstLogin": "2024-01-01T00:00:00Z",
        "formal": true,
        "id": 0,
        "lastLogin": "2024-01-01T00:00:00Z",
        "name": "string",
        "operation": "string",
        "originUser": "string",
        "phone": "string",
        "priority": 0,
        "profile": {},
        "ticketUserId": 0,
        "tm2": true,
        "typeUser": "string",
        "updatedAt": "2024-01-01T00:00:00Z",
        "updatedBy": "string",
        "userName": "string",
        "usingMFA": true,
        "visible": true,
        "password": "string"
      }
    }
  ]
}

`/api/v2/user-group/delete`

delete · operationId: deleteUsingDELETE_92

Auth: Application & Application User | Escopos: delete

Parâmetros

Nome	Em	Tipo	Obrigatório	Descrição
Authorization	header	string	Não	Bearer token

Request body (obrigatório): integer (int64)

Exemplo de corpo:

Respostas

Código	Descrição	Schema
200	OK	boolean
204	No Content	—
401	Unauthorized	—
403	Forbidden	—

Exemplo de resposta (200 OK):

true

`/api/v2/user-group/save`

insert · operationId: insertUsingPOST_92

Auth: Application & Application User | Escopos: write

Parâmetros

Nome	Em	Tipo	Obrigatório	Descrição
Authorization	header	string	Não	Bearer token

Request body (obrigatório): ChatUserGroupConf

Exemplo de corpo:

{
  "chatUserGroupConfId": {
    "agentId": 0,
    "groupConfId": 0
  },
  "createdAt": "2024-01-01T00:00:00Z",
  "createdBy": "string",
  "groupConf": {
    "acceptedMedias": "string",
    "active": true,
    "agentExpireSession": true,
    "agentReplyMaxDelay": 0,
    "broker": "string",
    "businessUnit": "string",
    "channels": [],
    "classificationTree": {},
    "configInactivity": true,
    "configInactivityTime": 0,
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "defaultAgent": {},
    "emailActiveShipping": true,
    "finalAgent": {},
    "gatewayQueue": "string",
    "id": 0,
    "inactivityAction": "string",
    "inactivityAgent": {},
    "inactivityGroup": 0,
    "inngageShipping": true,
    "interactQueueDelay": 0,
    "limitTimeWaitingForInteract": 0,
    "mandatoryClassificationTree": true,
    "mandatoryFinalAgent": true,
    "name": "string",
    "offlineAttendance": true,
    "onlyBot": true,
    "onlyReceptive": true,
    "operation": {},
    "pausedTransfer": true,
    "pending": true,
    "queueControl": "string",
    "queueScheduleStrategy": true,
    "redirectAttendanceAgentDisconnect": true,
    "scheduleActiveSendTime": 0,
    "scheduleName": "string",
    "skipQueue": true,
    "sla": 0,
    "smsActiveShipping": true,
    "survey": 0,
    "telegramActiveShipping": true,
    "timeMaxAttendance": 0,
    "timePending": 0,
    "timeUnit": "NANOSECONDS",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "uraActiveShipping": true,
    "visible": true,
    "voiceActiveShipping": true,
    "warningRatio": 0,
    "wavy": true,
    "whatsappActiveShipping": true,
    "whatsappPartner": true,
    "whatsappPartnerInactivity": 0
  },
  "updatedAt": "2024-01-01T00:00:00Z",
  "updatedBy": "string",
  "user": {
    "accessKey": "string",
    "active": true,
    "agent": {},
    "birthDate": "2024-01-01T00:00:00Z",
    "company": {},
    "country": "string",
    "cpf": "string",
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "createdFromSurvey": true,
    "defaultLocale": "string",
    "displayName": "string",
    "email": "string",
    "externalCode": "string",
    "firstAccess": true,
    "firstLogin": "2024-01-01T00:00:00Z",
    "formal": true,
    "id": 0,
    "lastLogin": "2024-01-01T00:00:00Z",
    "name": "string",
    "operation": "string",
    "originUser": "string",
    "phone": "string",
    "priority": 0,
    "profile": {},
    "ticketUserId": 0,
    "tm2": true,
    "typeUser": "string",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "userName": "string",
    "usingMFA": true,
    "visible": true,
    "password": "string"
  }
}

Respostas

Código	Descrição	Schema
200	OK	ChatUserGroupConf
201	Created	—
401	Unauthorized	—
403	Forbidden	—
404	Not Found	—

Exemplo de resposta (200 OK):

{
  "chatUserGroupConfId": {
    "agentId": 0,
    "groupConfId": 0
  },
  "createdAt": "2024-01-01T00:00:00Z",
  "createdBy": "string",
  "groupConf": {
    "acceptedMedias": "string",
    "active": true,
    "agentExpireSession": true,
    "agentReplyMaxDelay": 0,
    "broker": "string",
    "businessUnit": "string",
    "channels": [],
    "classificationTree": {},
    "configInactivity": true,
    "configInactivityTime": 0,
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "defaultAgent": {},
    "emailActiveShipping": true,
    "finalAgent": {},
    "gatewayQueue": "string",
    "id": 0,
    "inactivityAction": "string",
    "inactivityAgent": {},
    "inactivityGroup": 0,
    "inngageShipping": true,
    "interactQueueDelay": 0,
    "limitTimeWaitingForInteract": 0,
    "mandatoryClassificationTree": true,
    "mandatoryFinalAgent": true,
    "name": "string",
    "offlineAttendance": true,
    "onlyBot": true,
    "onlyReceptive": true,
    "operation": {},
    "pausedTransfer": true,
    "pending": true,
    "queueControl": "string",
    "queueScheduleStrategy": true,
    "redirectAttendanceAgentDisconnect": true,
    "scheduleActiveSendTime": 0,
    "scheduleName": "string",
    "skipQueue": true,
    "sla": 0,
    "smsActiveShipping": true,
    "survey": 0,
    "telegramActiveShipping": true,
    "timeMaxAttendance": 0,
    "timePending": 0,
    "timeUnit": "NANOSECONDS",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "uraActiveShipping": true,
    "visible": true,
    "voiceActiveShipping": true,
    "warningRatio": 0,
    "wavy": true,
    "whatsappActiveShipping": true,
    "whatsappPartner": true,
    "whatsappPartnerInactivity": 0
  },
  "updatedAt": "2024-01-01T00:00:00Z",
  "updatedBy": "string",
  "user": {
    "accessKey": "string",
    "active": true,
    "agent": {},
    "birthDate": "2024-01-01T00:00:00Z",
    "company": {},
    "country": "string",
    "cpf": "string",
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "createdFromSurvey": true,
    "defaultLocale": "string",
    "displayName": "string",
    "email": "string",
    "externalCode": "string",
    "firstAccess": true,
    "firstLogin": "2024-01-01T00:00:00Z",
    "formal": true,
    "id": 0,
    "lastLogin": "2024-01-01T00:00:00Z",
    "name": "string",
    "operation": "string",
    "originUser": "string",
    "phone": "string",
    "priority": 0,
    "profile": {},
    "ticketUserId": 0,
    "tm2": true,
    "typeUser": "string",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "userName": "string",
    "usingMFA": true,
    "visible": true,
    "password": "string"
  }
}

`/api/v2/user-group/unique`

findOne · operationId: findOneUsingPOST_107

Auth: Application & Application User | Escopos: read

Parâmetros

Nome	Em	Tipo	Obrigatório	Descrição
Authorization	header	string	Não	Bearer token

Request body (obrigatório): CustomRequest

Exemplo de corpo:

{
  "conditions": [
    {
      "key": "id",
      "value": "42",
      "operator": "EQNUM"
    }
  ]
}

Respostas

Código	Descrição	Schema
200	OK	ChatUserGroupConf
201	Created	—
401	Unauthorized	—
403	Forbidden	—
404	Not Found	—

Exemplo de resposta (200 OK):

{
  "chatUserGroupConfId": {
    "agentId": 0,
    "groupConfId": 0
  },
  "createdAt": "2024-01-01T00:00:00Z",
  "createdBy": "string",
  "groupConf": {
    "acceptedMedias": "string",
    "active": true,
    "agentExpireSession": true,
    "agentReplyMaxDelay": 0,
    "broker": "string",
    "businessUnit": "string",
    "channels": [],
    "classificationTree": {},
    "configInactivity": true,
    "configInactivityTime": 0,
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "defaultAgent": {},
    "emailActiveShipping": true,
    "finalAgent": {},
    "gatewayQueue": "string",
    "id": 0,
    "inactivityAction": "string",
    "inactivityAgent": {},
    "inactivityGroup": 0,
    "inngageShipping": true,
    "interactQueueDelay": 0,
    "limitTimeWaitingForInteract": 0,
    "mandatoryClassificationTree": true,
    "mandatoryFinalAgent": true,
    "name": "string",
    "offlineAttendance": true,
    "onlyBot": true,
    "onlyReceptive": true,
    "operation": {},
    "pausedTransfer": true,
    "pending": true,
    "queueControl": "string",
    "queueScheduleStrategy": true,
    "redirectAttendanceAgentDisconnect": true,
    "scheduleActiveSendTime": 0,
    "scheduleName": "string",
    "skipQueue": true,
    "sla": 0,
    "smsActiveShipping": true,
    "survey": 0,
    "telegramActiveShipping": true,
    "timeMaxAttendance": 0,
    "timePending": 0,
    "timeUnit": "NANOSECONDS",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "uraActiveShipping": true,
    "visible": true,
    "voiceActiveShipping": true,
    "warningRatio": 0,
    "wavy": true,
    "whatsappActiveShipping": true,
    "whatsappPartner": true,
    "whatsappPartnerInactivity": 0
  },
  "updatedAt": "2024-01-01T00:00:00Z",
  "updatedBy": "string",
  "user": {
    "accessKey": "string",
    "active": true,
    "agent": {},
    "birthDate": "2024-01-01T00:00:00Z",
    "company": {},
    "country": "string",
    "cpf": "string",
    "createdAt": "2024-01-01T00:00:00Z",
    "createdBy": "string",
    "createdFromSurvey": true,
    "defaultLocale": "string",
    "displayName": "string",
    "email": "string",
    "externalCode": "string",
    "firstAccess": true,
    "firstLogin": "2024-01-01T00:00:00Z",
    "formal": true,
    "id": 0,
    "lastLogin": "2024-01-01T00:00:00Z",
    "name": "string",
    "operation": "string",
    "originUser": "string",
    "phone": "string",
    "priority": 0,
    "profile": {},
    "ticketUserId": 0,
    "tm2": true,
    "typeUser": "string",
    "updatedAt": "2024-01-01T00:00:00Z",
    "updatedBy": "string",
    "userName": "string",
    "usingMFA": true,
    "visible": true,
    "password": "string"
  }
}

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Pesquisa

Neppo Chat API — User Group Conf

O que você pode fazer com este módulo

Exemplo de chamada

Referência técnica completa

V1 — `user-group-conf-controller` (8 endpoints)

`/api/user-group`

`/api/user-group/delete`

`/api/user-group/save`

`/api/user-group/unique`

`/api/v1/user-group`

`/api/v1/user-group/delete`

`/api/v1/user-group/save`

`/api/v1/user-group/unique`

V2 — `user-group-conf-controller-v-2` (4 endpoints)

`/api/v2/user-group`

`/api/v2/user-group/delete`

`/api/v2/user-group/save`

`/api/v2/user-group/unique`

Comentários

Pesquisa

O que você pode fazer com este módulo

Exemplo de chamada

Referência técnica completa

V1 — user-group-conf-controller (8 endpoints)

/api/user-group

/api/user-group/delete

/api/user-group/save

/api/user-group/unique

/api/v1/user-group

/api/v1/user-group/delete

/api/v1/user-group/save

/api/v1/user-group/unique

V2 — user-group-conf-controller-v-2 (4 endpoints)

/api/v2/user-group

/api/v2/user-group/delete

/api/v2/user-group/save

/api/v2/user-group/unique

V1 — `user-group-conf-controller` (8 endpoints)

`/api/user-group`

`/api/user-group/delete`

`/api/user-group/save`

`/api/user-group/unique`

`/api/v1/user-group`

`/api/v1/user-group/delete`

`/api/v1/user-group/save`

`/api/v1/user-group/unique`

V2 — `user-group-conf-controller-v-2` (4 endpoints)

`/api/v2/user-group`

`/api/v2/user-group/delete`

`/api/v2/user-group/save`

`/api/v2/user-group/unique`